Our Policies

Policy Overview

At Breedlove & Spence, LLC, we strive to provide quality products and excellent customer service. Many of the products offered through our website are supplied by manufacturers with their own warranty, return, and support policies.

We strongly encourage all customers to review the applicable manufacturer's policies before making a purchase. Manufacturer policies are considered firm and final and may apply in addition to or supersede our general policies. Understanding these policies before ordering can help prevent delays, misunderstandings, or unexpected issues.

General Return Policy

Unless otherwise specified by the manufacturer, the following return policy applies:

  • Returns are accepted within 30 days of delivery.
  • Customers are responsible for all return shipping costs.
  • A 25% restocking fee may apply to approved returns.
  • Final sale, special-order, custom-configured, or non-returnable items cannot be returned.
  • All returned products must be in new, unused condition and include original packaging, manuals, and accessories.

Return Authorization Required

Before returning any product, customers must contact Breedlove & Spence to obtain return instructions and authorization. Unauthorized returns may be refused.

General Shipping Policy

We work hard to process and ship orders as quickly as possible.

Standard Shipping

  • Most in-stock orders ship within 24 business hours.
  • Normal shipping days are Monday through Thursday.
  • No standard order shipments are processed Friday through Sunday.

Expedited Shipping

  • Overnight and Next Day Air shipping options are available when applicable.
  • Orders requiring Overnight or Next Day Air service must be received before 11:00 AM Eastern Time for same-day processing.
  • Orders received after the daily cutoff may ship the following business day.

Shipping times are estimates provided by the carrier and are not guaranteed unless specifically stated by the carrier.

Manufacturer Policies & Resources

The following links are provided as a convenience to our customers. Please review the manufacturer's website, warranty information, and support policies before placing your order.

Baja Designs

Manufacturer Website
https://www.bajadesigns.com/

Warranty Information
https://www.bajadesigns.com/help/warranty-information/

30-Day Satisfaction Guarantee
https://www.bajadesigns.com/help/satisfaction-guaranteed/

Baja Designs is responsible for administering its product warranties and support programs according to its published policies.

FoxFury

Manufacturer Website
https://www.foxfury.com/

Warranty Information
https://www.foxfury.com/resources/product-information/warranty/

FoxFury warranty coverage and claims are subject to the manufacturer's terms and conditions.

PIUSI USA

Manufacturer Website
https://www.piusiusa.com/

Limited Warranty Policy
https://www.piusi.com/usa/documents/limited-warranty-policy

Warranty coverage, service procedures, and product support for PIUSI products are governed by PIUSI USA's published policies.

Policy Disclaimer

Breedlove & Spence, LLC reserves the right to modify, update, or revise these policies at any time without prior notice. Manufacturer warranties, return policies, and support programs are subject to change by the manufacturer and may vary by product.

By placing an order through our website, customers acknowledge that they have reviewed and accepted the applicable return, shipping, warranty, and manufacturer policies associated with their purchase.

Questions?

If you have questions regarding returns, shipping, product warranties, or manufacturer policies, please contact us before placing your order.

Email: sales@breedloveandspence.com
Phone: (800) 969-1801

We are happy to help ensure you select the right product and understand the policies that apply to your purchase.